experience true hospitality with kind staff and delicious food

Wonderful service and tasty meals.

Charming village location, various event hosting capabilities, pleasant outdoor seating

Lack of lift access makes navigating the hotel cumbersome!!! Rooms could definitely use an update, with strange odors and outdated decor affecting overall comfort!!! Dirty amenities suggest a need for better maintenance!!!

Comfortable room, but accessing the communal areas was challenging due to steps.

We had a lovely stay with spacious rooms and kind staff who helped make our family trip to the Quayside unforgettable. The food was freshly made and delicious, especially my son's pizza. The hotel's location is perfect for family outings and nearby attractions.

In my wife’s opinion, more gluten-free options would be beneficial for families with children.

Had an awesome weekend with friends! We checked out The Quayside for its vibrant nightlife and enjoyed an event at a local venue. The staff were super friendly, and the rooms were spacious and clean. Just a heads up, there are some steps and limited lift access, so plan accordingly.

The dining area had a charming decor that felt homey, making meals enjoyable. The staff were genuinely caring and offered help, creating a warm atmosphere that is welcoming for seniors like myself.

More seating for seniors in common areas.

a delightful oasis for family gatherings with excellent breakfast options

Best family-friendly atmosphere imaginable!

Charming village location, transport accessibility, engaging local events participation

Lack of lift access can be a hassle for those with heavy bags!!! Limited parking can make arrival frustrating, especially during busy periods.

Comfortable Stay with Room for Improvement

I enjoyed a peaceful night's sleep in the standard king room, with a cozy bed that made for a comfortable stay. the room could benefit from better temperature control—consider requesting a fan in advance! explore local dining options for more affordable meals than breakfast in-house.

Great location with spacious rooms and clean facilities. enjoyed a lovely dinner with family.

not enough air circulation made it too warm.

Had a great time with friends exploring the nightlife at The Quayside and enjoying local events. The rooms were spacious and clean, and the staff were super friendly. A perfect spot for a fun getaway. Definitely recommend for groups looking for comfort and good access to attractions.

A downside was the lack of lifts. it made moving around with our luggage quite challenging, especially after a long day out.

The room was spacious but the plumbing was noisy during our stay.

Cozy stay with great vibes!

The room was super clean and comfy, perfect for a couple getaway. The staff were beyond friendly, making us feel right at home. We enjoyed breakfast at the in-house restaurant, and it was delicious. Only thing was parking was a bit tight, but you can find a public lot nearby.

Had a one-night stay while visiting family. The reception staff were welcoming, and my room was equipped with everything I needed. the cereal and fruit selection for breakfast was lacking, and there was no knife to cut the fruit properly. It was a bit disappointing, but overall it was a comfortable place to rest my head for the night.

i had a wonderful stay at this place, which exceeded my expectations compared to my previous visit in gateshead. the room was well-furnished and quiet, allowing for a great night's sleep. the staff were incredibly welcoming and helpful throughout my visit.

parking was limited and challenging.